Useful links and phone numbers

Emergency & support phone numbers

  • Kids Help Line (24 hrs) — 1800 55 1800
  • Lifeline (24 hrs) — 13 11 14
  • Suicide Helpline — 1300 651 251
  • Grief line — 9576 7799
  • Gay & Lesbian Switchboard — 9827 8544
  • Centre against Sexual Assault — 1800 806 292 or 9594 2289
  • Drug & Alcohol ‘direct line’ (24 hrs) — 1800 888 236
  • Eating Disorders Foundation of Victoria — 9885 0318

Royal Children’s Hospital – Melbourne

9345 7007

Callers will get a menu of options for connection to:

  • PETS  (Paediatric Emergency Transport service)
  • NETS  (Newborn Emergency Transport Service)
  • The RCH Emergency Department.
  • The Paediatric Section of the Emergency Department at Monash Medical Centre

9345 7060

Callers will get a menu of options for connection to:

  • Emergency Department
  • Outpatient appointments
  • Pathology
  • Radiology
  • Main RCH switchboard

Online information

  • Reach Out – This website is aimed at adolescents and provides tips, resources and fact sheets on various mental health and school issues. It is an excellent resource for counsellors working in schools
  • Kids Help Online
  • Eating Disorders Victoria – The Eating Disorders Victoria website provides comprehensive online information on eating disorders. All information is regularly reviewed and updated by qualified and experienced staff.
  • Domestic Violence and Incest Resource Centre – This website aims to reduce and prevent family violence by providing education to improve service and policy responses, and by assisting people who have experienced abuse.
  • Suicide and the School – provides information on youth suicide
  • Department of Education and Early Childhood Development  – Victoria 
  • Raising Children Network – Australian parenting website. This includes great information about newborn children, babies, toddlers and school age children. It also gives parents great tips on how to raise children and how to help children with disabilities.
  • Psych Cental – every topic you could think of about psychology and psychological issues is here – Enjoy!


Learning Disabilities

  • SPELD – a not-for-profit organisation which has supported children and adults with dyslexia and other learning disabilities for over 40 years. Our core objective is to ensure that people with dyslexia and other learning disabilities receive the understanding, acceptance, equality and support they are entitled, in order to reach their potential.

Literacy Development

  • Beginning reading – useful information is found here about beginning reading. This site describes the five big ideas in beginning reading. These are:
  1. Phonemic Awareness: The ability to hear and manipulate sounds in words.
  2. Alphabetic Principle: The ability to associate sounds with letters and use these sounds to form words.
  3. Fluency with Text: The effortless, automatic ability to read words in connected text.
  4. Vocabulary: The ability to understand (receptive) and use (expressive) words to acquire and convey meaning.
  5. Comprehension: The complex cognitive process involving the intentional interaction between reader and text to convey meaning.
  • Putting reading first – this booklet for teachers outlines research on how to give children a good start in reading.
  • Raising reading – this site outlines key developmental milestones and some great checklists and charts for parents and educators.